Tech Lead, Platform Reliability Engineering

Our requirements

• Strong software engineering background – you're comfortable writing production code and designing systems. We use Go, Python, Scala, and TypeScript, but we care more about engineering fundamentals than specific language experience.
• 8+ years of experience building and operating backend systems at scale.
• Experience leading technical projects and influencing direction across teams.
• You make others around you better – through clarity, feedback, and raising technical standards – even without formal authority.
• Familiarity with distributed systems patterns – you've thought about things like backpressure, graceful degradation, and capacity planning.
• Experience with major cloud platforms (AWS, GCP, or Azure), Terraform, and monitoring tooling like Datadog or similar.
• Experience defining and working within explicit reliability and performance targets for production systems.
• Clear communicator and strong collaborator – you're comfortable navigating trade-offs with other platform and infrastructure teams.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

Your responsibilities

• Set technical direction for the team, making sure we're solving the right problems in the right way.
• Design and build core platform systems – load shedding, circuit breakers, rate limiting – that protect Asana at scale.
• Own critical platform concerns like ingress and egress, shaping how traffic flows through our systems.
• Define stable interfaces and libraries that other platform teams build on.
• Lead end-to-end projects, from scoping and design through to rollout, working across multiple platform teams.
• Raise the bar for technical quality through code reviews, design discussions, and technical mentorship.
• Partner with other infrastructure teams to embed reliability into Asana's architecture – not as an afterthought, but as a core design constraint.
• Debug hard problems across the stack. When something breaks in a way that matters, you'll be the person who figures out why and makes sure it doesn't happen again.

About the project

Why this role?

• Reliability as a first-class feature: You won't be patching things up after the fact. You'll build the systems that make Asana resilient by design.
• Foundational work: Load shedding, traffic management, ingress/egress – these are the building blocks that protect everything else. You'll own the technical direction for all of it.
• Technical leadership without management overhead: You'll shape architecture and raise the bar for quality, while an Engineering Manager handles people leadership.
• Strong collaboration, reasonable hours: You'll work closely with infrastructure teams in Warsaw and Reykjavik, making deep collaboration practical without constant timezone gymnastics.
• Room to grow: As the team's scope expands, so will yours – whether that's deeper technical ownership, broader architectural influence, or mentoring the next generation of engineers.

What we offer

• Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.)
• Contract of Employment (with 50% tax deductible costs for author’s rights usage for Engineers)
• Health insurance with dental and travel coverage (Lux Med)
• Lunch catering on the days that you work from the office
• Career growth budget
• Home office setup budget
• Gym/Fitness card
• Fertility healthcare and family-forming support with Carrot
• Mental health support in Modern Health
• Group life insurance
• Holiday allowance
• MacBooks with all necessary accessories

Asana