Your responsibilities
Hybrid Solution Design & Implementation:
- Lead requirements gathering workshops and translate complex business needs into a comprehensive solution design that leverages a mix of standard configuration and custom development.
- Perform hands-on configuration of core SAP Sales Cloud (Leads, Opportunities, Accounts) and Service Cloud (Tickets, Installed Base) objects and processes.
- Identify solution gaps that require custom development and architect robust, scalable extensions using the SAP Cloud Applications Studio (SDK).
Technical Development & Enhancement:
- Develop, test, and deploy custom business logic, extensions, and new business objects using BODL, ABSL (Advanced Business Scripting Language), and Ruby scripting within the Cloud Applications Studio.
- Create custom UI screens, mashups, and embedded components to enhance the user experience and embed external applications or data.
- Build and extend C4C web services (OData/SOAP) to support custom integration scenarios not covered by standard middleware content.
Integration & Data Management:
- Collaborate with the integration team to design, configure, and troubleshoot both standard and custom integration flows between C4C and SAP S/4HANA using SAP Integration Suite (CPI).
- Develop custom data validation rules and business logic to ensure data integrity during synchronization.
- Manage complex data migration scenarios using the Data Workbench and, where necessary, custom data import solutions built via the SDK.
Analytics & Reporting:
- Design and build custom data sources, reports, and dashboards to provide stakeholders with unique business insights that are not available through standard reporting.
Governance & Best Practices:
- Act as the subject matter expert for all technical aspects of the C4C platform, providing guidance on development best practices, performance optimization, and release management.
- Perform code reviews and ensure that all custom developments are documented, scalable, and aligned with SAP best practices.