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SAP CX Manager
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Offer summary

(Summary generated by AI based on the full job description)

The project involves managing the SAP CX portfolio with end-to-end responsibilities from presales, consulting, implementation, to operations. Key requirements include 5+ years experience, including 4 years in SAP consulting, presales, and support, focusing on sales and portfolio management. Responsibilities cover offering development, business performance management, portfolio optimization, and overseeing execution and resources across international teams. The offer includes access to SAP Hub training, private medical care, and sports benefits.

newyou can start ASAP

SAP CX Manager

Company: Atos Poland Global Services Sp. z o.o.

from: 10 June 2026
to: 10 July 2026
salary not specifiedcontract of employment (full-time)
Salary details
basic salary
fixed bonus (e.g., quarterly, annual)
Offer parameters
level:manager
working mode:remote • hybrid
location:Wrocław, Lower Silesia
Wrocław, Lower Silesia

Requirements

Expected technologies

SAP
SAP Consulting
SAP Customer Support
SAP Presales
SAP Business Development
SAP CX

Operating system

Windows

Our requirements

  • University degree (Master’s level or equivalent)
  • 5+ years of professional experience, including:
  • 4+ years in SAP consulting and SAP customer support
  • 4+ years in SAP presales and business development
  • Strong experience in sales, management and/or project management
  • Proven track record in sales leadership and portfolio management
  • Deep understanding of SAP enterprise environments, ideally with SAP CX solutions
  • Fluent German and English (spoken and written)
  • Highly customer‑oriented, entrepreneurial mindset, strong communication skills
  • Results‑driven, quality‑focused, and comfortable operating at management level

Your responsibilities

End-to-end responsibility for the SAP CX portfolio – from acquisition and presales through consulting, implementation/migration and operations
Ownership of business performance KPIs such as order intake, revenue, project margin, cost coverage up to gross margin, CSAT and NPS
Development and ownership of the SAP CX business case and skills portfolio, including regular reporting and continuous portfolio optimisation
Identification and onboarding of new SAP CX solutions and retirement of non‑profitable offerings in line with technology and market evolution
Definition and implementation of a clear, customer‑centric ownership model for managed accounts
Active escalation management and safeguarding contractual and delivery commitments
Strategic resource management across internal teams, cross‑border delivery units and partners
Ensuring competitiveness, delivery quality, productivity and optimal workforce utilisation
Building and maintaining communities, networks and knowledge management within SAP and across Atos
Industry units and sales teams in the regions
Global SAP experts and Atos delivery organisations
Partner ecosystem supporting staffing and portfolio development

About the project

As SAP CX Manager, you will be responsible for the end-to-end CX portfolio within SAP. Working closely with the SAP CX community, SAP management, sales teams and global stakeholders, you will further develop our SAP CX offerings and drive sustainable business growth.
You will play a key role in strengthening Atos’ market position by combining strategic thinking, portfolio development, and reliable delivery excellence.

This is how we organize our work

This is how we work

you develop several projects simultaneously
Company

Development opportunities we offer

  • industry-specific e-learning platforms
  • intracompany training
  • support of IT events
  • technical knowledge exchange within the company

What we offer

  • Access to training and certifications. (access to SAP Hub Learning platform).
  • Hybrid mode of work (only max. 2 times per month based on your location).
  • Wellbeing programs & work-life balance - integration and passion sharing events
  • Private medical and dental care
  • Benefits platform – shopping, cinema, sport etc.
  • Co-funding of sport activities, e.g., Multisport & OK system cards, b-active program
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children’s Day
  • Flexible working hours

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • integration events
  • no dress code
  • extra social benefits
  • christmas gifts
  • employee referral program
  • charity initiatives
  • global IT projects
  • new technologies

Recruitment stages

  • 1.
    Quick conversation with HR
  • 2.
    Interview with a Manager/IT expert/project representative
  • 3.
    Feedback (1-5 business days after the interview)

Atos Poland Global Services Sp. z o.o.

Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

This is how we work

SAP CX Manager
I apply to:
Atos Poland Global Services Sp. z o.o.
Wrocław, Lower Silesia
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