Praca w miastach:Praca IT Warszawa•Praca IT Kraków•Praca IT Wrocław•Praca IT Szczecin•Praca IT Poznań•Praca IT Lublin•Praca IT Katowice•Praca IT Bydgoszcz•Praca IT Łódź•Praca IT Białystok•Praca IT Toruń•Praca IT Gdańsk
Stanowiska:Grafik komputerowy praca•Tester gier praca•Programista praca•Tester oprogramowania praca•Frontend Developer praca•Data scientist praca•Tester manualny praca•Tester praca•Analytics praca•Tester aplikacji praca•Programista java praca•Web developer praca
Technologie i narzędzia:Python praca•Cyberbezpieczeństwo praca•Java praca•Bazy danych praca•Cisco praca•C++ praca•Javascript praca•SQL praca•Business Intelligence praca•Delphi praca•Wordpress praca•Testowanie aplikacji praca•C# praca•PHP praca
Specjalizacje:Backend praca•Devops praca•Frontend praca•Full-stack praca•GameDev praca•Mobile praca•Embedded praca•Architecture praca•QA/Testing praca•Security praca•AI/ML praca•Big data science praca•Helpdesk praca•IT admin praca•Agile praca•Product Management praca•Project Management praca•UX/UI praca•Business analytics praca•SAP & ERP praca•System analytics praca•PO/PM praca•Scrum master praca•Analityka praca•Data analytics & BI praca
Offer summary
(Summary generated by AI based on the full job description)
The project involves IT support in a corporate environment with Windows 7/10, Microsoft Office, and peripherals, including iOS/Android and basic Mac OS support. Responsibilities include hardware and software troubleshooting, PC/laptop setup and imaging, and incident management using ITSM tools. The role covers comprehensive handling of hardware, software, and conferencing technologies to meet SLA requirements.
from: 11 June 2026
to: 11 July 2026
5000 - 5000 złgross/ mth.contract of employment (full-time)
Salary details
basic salary
Offer parameters
level:junior • mid
working mode:full office
location:Katowice, Silesian
Katowice, Silesian
Requirements
Expected technologies
Windows 7/10
Microsoft Office
ServiceNow
Remedy
Jira Service Management
Gold Image
Active Directory
Desktop & Laptop hardware
Hardware diagnostics & troubleshooting tools
Microsoft Endpoint / Patch Management
Software deployment & endpoint configuration tools
Data backup & recovery tools (Windows Backup / enterprise backup solutions)
iOS (iPhones
iPads)
Operating system
Windows
macOS
Our requirements
- Strong hands-on experience with Windows 7/10 environments, Microsoft Office suite, and enterprise desktop support tools
- Solid technical skills in hardware troubleshooting, PC/laptop assembly, imaging, device configuration, and peripheral support (printers, scanners, docking stations)
- Experience using ITSM/ticketing systems (call logging tools) and incident/service request management processes
- Knowledge of Microsoft patch management, software deployment, and endpoint update processes
- Familiarity with mobile device support (iOS/Android) and basic Mac OS troubleshooting in enterprise environments
Your responsibilities
- Provide onsite and desk-side IT support by troubleshooting Windows 7/10 operating systems, Microsoft Office applications, and basic network/connectivity issues, ensuring incidents are resolved within SLA
- Perform PC/laptop build, configuration, imaging (“Gold image deployment”), hardware diagnostics, and replacement of faulty components, including desktops, laptops, and peripherals
- Support enterprise workplace technologies including video conferencing systems, printers, scanners, and mobile devices (iOS/Android), as well as data backup and restoration activities during incidents
This is how we organize our work
Team members
IT administrator
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT KATOWICE, POLAND.
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
Client in 190+ countries
6000+ Engineers
200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
Ready to make a difference and grow your career?
Apply now to join Excis in Poland and be at the forefront of IT support excellence!
What we offer
- At Excis, your work matters. You'll be part of a hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Desktop Support Engineer L1
5k–5k zł / mth. (CoE)
I apply to:
Excis
Katowice, Silesian
Need more information?
- Make sure the body of the offer doesn’t already include what you’re looking for.
- Ask a question if you need more information you’re interested in.
- We’ll forward your question to the employer and aim to provide a response within 3 business days.